Descripción del puesto

• Deal with clients’ inquiries via live chat, email and telephone.
• Perform personal clientele analysis and taking actions as required.
• Handle client inquiries appropriately and ensuring that high level service is provided.
• Promote available products and services to clients.
• Develop and maintain excellent relationships with prospective and existing clients.
• Cooperate effectively with other departments as required.
• Contribute to team effort by achieving targeted results.

Requisitos

• Work experience in Customer Service (Face to Face or Call Center) in the financial sector or companies that provide the service to companies in the sector.
• Customer Service work experience (Face-to-Face or Call Center) in financial matters.
• English language, advanced or native level.
• Ability to multi-task and maintain a high level of organization.
• Excellent communication and interpersonal skills.
• Excellent computer skills.

Beneficios

• Remuneration S/. 2,580.00 soles + Commissions.
• Entry in the general payroll with all the benefits according to the Law.

PLACE OF WORK AND HOURS OF OPERATION:

• Rotating Schedule (Changes can be applied according to EU DST)
• Hybrid Work (Progressive on-site return)

The reception of the cvs. must be in English.

Interviews will be conducted in English.

Interested persons who meet the requested profile, send your updated cv. to the website: https://www.talentohumanoperu.pe/postula-con-nosotros or WhatsApp through this link ➡️ https://wa.link/1v0ioy or 907994423, indicating the position you are applying for.

SUBJECT: Customer Experience Officers